Hill-City Relationship Consult values your trust and is deeply committed to protecting your personal information and personal disclosures in compliance with applicable data privacy regulations, including the Nigeria Data Protection Regulation (NDPR) and international best practice principles (including GDPR alignment).
1. Information We Collect
We collect personal information necessary to deliver high-quality, customized coaching services:
- Identity Data: Full name, marital status, gender, age, and contact information (email address, phone number).
- Intake & Assessment Data: Information disclosed voluntarily on pre-session questionnaires regarding relationship goals, background history, values, and relationship challenges.
- Transaction Data: Payment verification details processed securely via third-party payment gateways (e.g., Paystack). Note: HRC never stores full credit card numbers or banking PINs on its own servers.
- Technical Data: IP address, browser type, device information, and usage metrics collected automatically when visiting our website via cookies.
2. Strict Confidentiality & Mandatory Legal Exceptions
Everything discussed during your coaching sessions and detailed in your intake forms is held in strict professional confidence within HRC. We will never sell, rent, or trade your personal story, contact info, or session disclosures to third parties for marketing purposes.
- Reasonable suspicion or knowledge of ongoing child abuse, neglect, or elder abuse.
- An explicit, credible threat of imminent physical harm or loss of life toward yourself or another identified individual.
- A legally binding court order, subpoena, or statutory warrant issued by a competent legal jurisdiction.
3. Third-Party Service Providers (Sub-Processors)
To provide a seamless digital experience, we utilize trusted third-party technology infrastructure that adheres to strict encryption and security standards. These may include:
- Payment Processing: Paystack (for secure transaction processing).
- Video Conferencing: Google Meet, Zoom, or Daily.co (for secure remote video consultations).
- Data Hosting & Storage: Supabase, Vercel, or Google Workspace (for database encryption and web hosting).
4. Data Security, Retention, & Client Rights
We employ administrative, technical, and physical safeguards (including SSL encryption and access-controlled databases) to protect your personal data from unauthorized access, loss, or alteration.
Your Rights: Under data protection laws, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your account/data where legally permissible.
5. Updates to This Legal Center
HRC reserves the right to update or modify these policies at any time. Changes will be posted directly to this page with an updated revision date. Your continued use of our website or booking of services following any updates signifies your acceptance of the revised policies.